I make my fair share of mistakes; many occur when I employ attribution and anticipation. I am most vulnerable to error when I attribute motives to others’ behavior and anticipate what I’m going to hear. Since we humans are more … Continued
Most of us admire a good listener. They don’t interrupt us. When we finish talking, they add relevant insights…often without judgment. They hear not only what we said, but what we left unsaid…which amazes us even more. Confident listener qualities … Continued