We all know how important honesty is, yet we also know how uncomfortable it can be to be honest with someone when you know they don’t want to hear what you have to say. Unfortunately, discomfort all too often overrides … Continued
Many of us fear confrontation. We fear losing the person’s friendship, respect, our jobs or any number of perceived losses. Whatever the fear, we put off having the conversation until the situation becomes intolerable, at which time we explode with … Continued
Nothing quite builds our confidence like winning…especially when that win occurs in a highly-charged, emotional situation. Typical response When someone attacks us or our ideas verbally, our natural tendency is to counterattack with more force than the original attack. This … Continued