Frustration is an inevitable aspect of the human condition; the question is “Are you dealing with it effectively? There are three ways in which we typically deal with frustration. We: Nurture it. Set it aside. Avoid it. Let’s explore each … Continued
Emotion! If you doubt that, recall the times when the person with whom you were dealing was highly-emotional. What approach did you use? Odds are that you tried to sway their emotions with logical arguments…it’s the natural tendency we have … Continued